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Doc J.

Contributor Level

Total Points
94

1 Review by Doc

  • GoodRx

1/7/16

One of the reviews on this site stated that they trusted the GoodRx card because it came from their Doctor's office.

Don't let this influence you. I just got a whole packet of these cards in the mail with a holder so that patients could pick them up. I'm sure a lot of other doctors get the same thing. Some put them out without checking into them thinking they are helping their patients. I'm skeptical, so I look into things like this when the come across my desk.

It looks like most pharmacies DO NOT take this card. You may get a discount from some pharmacies; probably most likely because they GIVE you a percentage off to keep you happy, not because they've actually signed up for the card.

Interestingly, the company gets no money from you, the card user, nor do they get money from the Pharmacy. How do they make any money, you might wonder? Probably data mining. They get people to take the card, get them to go to their website, maybe enter some personal information and then they sell that information to other companies.

This company isn't really in the business of discount prescriptions. They are in the business of getting your personal information and selling it to whoever will pay for it, whether the buyer is legit or not.

If you want to use this card, go ahead and try. You might get a discount. You probably won't. It won't hurt (in most cases) to ask. But do not go to their website and give them any personal information. It won't get you a discount and you'll be giving them what they want for FREE.

By the way, I suspect some of the positive reviews here are "planted" by the company producing the cards. I doubt that many people have had a positive experience with these cards.

*********************

I have read the response by the company representative (below). I've called the local pharmacies in my area (Walgreens, Walmart, Albertson's, Medicine Shoppe.) None of them accept GoodRx.

I stand by my review.

The responses suggests that they have a "contract" with pharmacies. However, in most states a contract, by definition, to be legal, must contain one party giving the other party something in exchange for something in return. GoodRx does not help pay for medications. They provide nothing to the pharmacy. They also have no financial relationship with the "customer," the person buying the medication.

I still would like to know how this company can be successful, if they are not being paid by the doctor, by the card user or by the pharmacy.

Thumbnail of user douglash20
GoodRx R. – GoodRx Rep

At GoodRx, we love doctors. In fact, a huge number of people come to GoodRx because their doctor recommends us. However, this doctor seems to just not like us. Unfortunately, virtually all of his claims above are simply wrong. We sent him a note to discuss, but he failed to respond.

Specifics:

1) Despite his claim, virtually every pharmacy in the US will take GoodRx discounts. Our prices are based on contractual agreements with pharmacies.

2) "Data mining"? Sorry, we don't sell our user's personal information. Simply false. It's a bit upsetting to see this doctor write something so completely unsubstantiated. Please provide proof if you think we're selling anyone's data for profit.

3) "You probably won't get a discount." GoodRx helps millions of people every month find discounts, and the average person who uses us saves a ton.

4) "We plant reviews". Sorry, wrong again. We're a small company who lives and dies on the trust and faith of the Americans who use us. You may find it hard to believe, but most people who use us actually like us. Love us, in fact.

We're disappointed when people, especially doctors, make silly claims because they're simply having a bad day. We're happy to have a dialogue with anyone who wants to know more about drug prices and how/why we do the things we do - we have nothing to hide. We hope that the reader will understand that just because someone has taken the time to make up lies on the Internet doesn't make it true.

Thanks for listening.

Doc Has Earned 14 Votes

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