I used to love Etsy and spent a lot of money buying there but I got defrauded through it and Etsy didn't help at all. I bought a product from its vendor 'JRyanDesign' but the vendor never delivered it nor refunded my money and Etsy said that it couldn't help because I haven't complained on time. In fact, the vendor is still allowed to sell through Etsy. Needless to say I was very disappointed and closed my account since I don't feel safe buying there any more. Others beware, you may not be as protected as you think.