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I had originally written a review expressing my frustration when I placed an order on December 5 expecting processing within 2-3 business days, and it was delayed and wouldn't arrive by Christmas. I was unable to get in touch with anyone to confirm the delay or cancel my order despite numerous attempts, and later wrote another e-mail asking to just cancel my order.
Within 12 hours of writing the second e-mail asking to cancel my order, Zazzle responded and provided full customer service that exceeded my expectations. While I'm disappointed to not receive my order by Christmas, I appreciated Zazzle making the best of a bad situation. Based on my experience, they have made a repeat customer and I would certainly order again.
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Thank you for your feedback and we are happy to hear that the issue had been resolved. If you have any further questions or concerns, please feel free to respond to any emails that a member of our CS Team have sent to you. Thank you!