STAY AWAY!
CarID sent the wrong part. Though they refunded for the wrong parts, I was forced to pay for shipping. They not only wasted my time, they would not refund the $36.80 they still owe for their mistake.
I bought an alternator for my 92 Ford Ranger 5.0 V6. After I ordered the part, I received the invoice which stated that the alternator was for 92 Ford Ranger and showed that it fit three different engine sizes. Obviously there is a problem with their software.
They probably sent the information to the shipper who, instead of checking with me on the actual size of my engine and the part I needed, just shipped the most popular size. That screwed the shipper and screwed me.
I sent email after email to CarID for them to refund the $36.80. Each time, they told me to go F*** myself.
I then disputed the charge on my card. Then CarID fought it charging me again for the $36.80. Now I have to spend more time sending pictures to my credit cards company.
There are legitimate places to get your auto parts. STAY AWAY from CarID.
PostScript: I went to Auto Zone to buy the alternator I needed since I had already waited a week and a half for the wrong part, it turned out it was exactly the same price I spent at CarID, including the shipping. I would have saved nothing by getting the right part form CarID. Instead, I wasted an additional $35 and hours of my time.
Dear Client,
We are terribly sorry to know about your frustrating experience with our company.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.