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Order a dress for wedding. I did not customized the dress. I figured they had a warehouse of dresses that they choose from. Unlike many complaints I did receive my order. It didn't fit and with the dress size measurements it should have been perfect. The chest is to big and the waist to small. I asked to return it and they are doing the same thing the other people are saying. To give it away because it cost to much to return. They charged me a $159.00 yet my invoice in the package states I should have been charged $66.00. Now that I have researched this company I realize that no one gets to makes a return and it seems you only get money back through PayPal or your credit card company and only if you didn't get the item. What a way to rip off America. First you poison us with lead paint now you find away to scam us with our important life events. Not all your fault as I should know to never trust another country in honesty and straight forwardness in business.
Tip for consumers:
Stay away from Ericdress. Wish I knew it was shipping from China. Wish I knew their return policy was a way to get my business. I agree with others that they write the positive reviews to suck us in.
Dk Z.'s review of EricDress earned 13 Very Helpful votes
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Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Our representative has emailed you for your order, please kindly pay attention to your mail box.
Anyway, We will try our best to help you and your question would be finally resolved.
If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team