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Ordered two items. Received one item in an envelope. Didn't notice that the second item was supposed to be there too. Just assumed it was shipping later. Never received the second item. Contacted customer service and chat multiple times. Told they needed photos of packaging and shipping label (thrown out long ago) and items to prove that I received the shipment. Refused to understand that I couldn't send any pics except of the item I did receive. So they have my item and my money. By the way, their reps refuse to do anything but send email to send pictures and call you a 'Dear Friend'. With 'friends' like that, who needs enemies?
Tip for consumers:
DO NOT BUY FROM THIS SITE!!!!
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear D K,
We are so sorry for your unhappy experience at banggood.com.
For the missed item SKU155455 in order 5132132, we have arranged to refund you $4.11, please check your account in 48 hours.
If you still have any questions, please feel free to contact forumservice@banggood.com.
Best regards,
Banggood Team