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Charged me for an item that was later not shipped and refuses to answer my refund and compensate after several attempts providing them with the "Tracking number" that they gave me. I forwarded their email stating that the items had been shipped but I still get a response in HongKong at the top and an English version that auto replies - "this is not the tracking number". I'm done and will file a complaint with the FTC, DOJ and BBB.
Dissatisfied M.'s review of Sammy Dress earned 2 Very Helpful votes
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A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was...
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to...
Dear Dissatisfied M.
Thank you for your important feedback and for letting us about your experience with us.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to assist you
Could you please send us your order number or emails address by message here?
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/