Dear dionne h.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
Please kindly refer to our return and warranty Policy
http://www.rosewholesale.com/m-article-id-16.html
Please leave your order No. So that we could solve the problem as soon as possilbe.
We would be full responsible for your order once the issue you mentioned is confirmed.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Kind regards
Rosewholesale Customer Service
dionne Has Earned 4 Votes
Dionne H.'s review of RoseWholesale earned 4 Very Helpful votes
Dear dionne h.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
Please kindly refer to our return and warranty Policy
http://www.rosewholesale.com/m-article-id-16.html
Please leave your order No. So that we could solve the problem as soon as possilbe.
We would be full responsible for your order once the issue you mentioned is confirmed.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Kind regards
Rosewholesale Customer Service