Extremely unhappy. Purchased 100% leather coat. Arrived smelling gross and wet. I tried calling customer service immediately and they would not issue a call tag or take any responsibility for a wet smelly heavy leather coat. It would cost me too much to return to am donating to charity. BUYER BEWARE. This coat, by the way, was made of slices of leather sewn together (not obvious from the photo) so looks incredibly cheap. MADE IN CHINA. STINKS THE HIGH HEAVEN
Hi Dinaa B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.