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Very poor service. Was told my item was out of stock after I had already made my purchase. 24 hour response is not true. It took days for someone to get back to me. I canceled my order.
Dimitra M.'s review of DressLily earned 6 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Dimitra m.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. Could you please offer us your order number so that we can check for you?
We are committed to assisting every customer at any time. Many thanks.
Best Regards
Customer Service from Dresslily.com