I placed my 1st order last week. I was reluctant after because I didn't know much about the site other than the great deals you can get. I ordered 2 pairs of black boots (over the knee and knee high). No one I know have used this site. I decided to search the reviews. After reading some of the experiences on here I was expecting the worst. I was told the order would ship between 1-29 and 2-2. I thought that was reasonable. To my pleasant surprise both pairs arrived today and were brand new. Today, when I was shopping Macys on-line I found the exact same pair/brand for $70.00 I paid $35.00! You can say i'm in shopping bliss! I will definitely be using this site again!