I have read many reviews about Zulily that weren't very great so I felt compelled to write a review because I have loved my Zulily purchases and their customer service has been so good to me. When A package remained undelivered because I had moved- they refunded me. When a dress I ordered as a Medium arrived as an Extra large- thye credited my acct. When an item I ordered was out of stock they refunded my money AND credited my acct. With $10.00. I have really fun clothes items that my friends are always asking "where did you get that?" and I say Zulily!:-)