This is by far the WORST on line site ever. The mdse. Is poor quality and they have NO customer service. They tell you you have to have a return code and the item MUST be returned within 10 days for credit and no one responds so they drag out past the 10 days. It took me 8 emails back and forth to finally get a credit 4 months later. THIS SITE IS A RIP OFF. They never did refund all they owed me!
Hi Diane! We are sorry to hear about the difficulties with this purchase. OpenSky is a marketplace which hosts thousands of merchants and, for those products which accept returns, you can request a return any time without 14 days of the receipt of the item. We will have to look further into what happened in your case specifically, but we are generally able to respond to all inquiries within 24 hours.