Thumbnail of user dianem24

Diane M.

Contributor Level

Total Points
81

1 Review by Diane

  • Booking.com

4/8/14

Booked hotel in Cookstown as a gift. Was so bad my daughter and partner left. Paid for superior double room and got a rubbish room, old, scruffy and smellie. Hotel said they only had one type of roo and this was it. Dreadful

Thumbnail of user bookingcomt
Bookingcom T. – Booking.com Rep

Hi Diane,
I am sorry to learn about your experience and would like to follow up this.
Could you please provide your Booking.com reservation number? I will contact you at the earliest.
Regards, Sergejs
Booking.com Customer Service Team

Diane Has Earned 1 Vote

Diane M.'s review of Booking.com earned a Very Helpful vote

Diane hasn’t received any thanks yous.

Diane doesn’t have any fans yet.

Diane isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bobb2297
4/6/24

Needed some help from customer service and flexibility. Got neither. Use someone else if you need...

Thumbnail of user elizabethmachteldw
4/5/24

I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...