Opensky's advertising is very misleading. It states that you have a credit, and when you order something it picks and chooses what credit it is going to give you and you don't know that until the end of your order. They also retain your credit card info and automatically charge your account. I tried three seperate times to cancel the order, first time immediately after I finished order and I received a message that it was too late. Also, I returned the items that I ordered and never received a credit to my charge card. They owe me money. My next step is to write the BBB.
Hi Diane! We are sorry to hear that you are having a difficult time with your return. If you contacted our Customer Love team to initiate a return, and used the return label you were provided, you should automatically receive a refund a few days after we have been able to confirm the product has been delivered back to the merchant. Regardless, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you with this.