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They do not return calls or e-mails. I purchased a handbag only to have them cancel my order. They told me it didn't meet their standards. It looked fine to me. They didn't tell me they were cancelling, nor did they notify me. I found out by checking my order status 5 days later. I suspect an employee wanted the bag.
Diane D.'s review of thredUP earned 6 Very Helpful votes
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