Diana S.

I know times are tough but... I ordered 1 gallon gel (nothing smaller available) I finally received a shipping label on the 18th stating it had been shipped. Upon tracking and at April the 7th, this order is still sitting at the warehouse all that has happened is that a label has been created. They have periodically answered my e mails stating it will go in the next few business days, I have also had an e mail saying it has been shopped however it is absolutely still at the warehouse. I knew it would be delayed due to high demand and waited out the time specified by them but now it is really ridiculous. I paid $66.65 USD for the gel and am wondering if I will ever get it. I feel duped by the totally bogus Your Order has shipped notice and by the wait time. They should not take our orders if they know they cannot be fulfilled.

I love buying baby clothes from Thredup. Always in very nice condition and perfect price for me to buy my grand daughter a new wardrobe every few months without breaking the bank.