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diana r.

Contributor Level

Total Points
163

2 Reviews by diana

  • English Elm

4/2/22

It's easy to write a positive review when you don't have any issues. I always say, you don't know how good or bad a company is until you have a problem! Mine is a long story that has dragged out for 7 months. English Elm is a middleman operation run by 1 person. So, when you have a defective product like I did, he can't do anything other than replace with another that is also defective. Mine came from Steve Silver so don't order from them. They also refused to do anything and said it had to go through English Elm. Months of run around. I also filed a complaint with BBB and English Elm never responded. Now I'm working with my credit card co. And trying to get a refund! Spread the word!

Service
Returns
Thumbnail of user englishe3
English E. – English Elm Rep

Hi Diana, We are so sorry for this bad experience. Rest assured that we do our very best for your ordered items to be at its highest quality prior to shipment. And whenever problems occur like this, you will be given alternative options for your own convenience.

  • Wanelo

9/29/15

Not sure why Wanelo is getting such high ratings. Most of what I've read is bad. Have to wonder it the high ratings are coming from ghost writers at the site itself!
After checking the return policy that stated W&E Dress company would take back dresses with tags and unworn, I ordered "evening/cocktail" dresses for my daughter. Let's just say a 90 year old blind man could sew something better. 3 dresses came in a grey bag that was 12x12. I've never seen anything so poorly made. Picture the worst costume you've ever bought times 10. And shame on ITunes for selling the app when they know full well what's really going on.

Tip for consumers:
My tip for women interested in buying nice dresses is to spend a little more and go to a dress shop or make sure it's a well know store like Windsor. And ALWAYS READ THE RETURN POLICY.

Thumbnail of user danikad1
Monica A. – Wanelo Rep

Hi Diana! We definitely can help get this returned for you and notify the store of the sizing issue. We will send you a private message here so we can work with you on this.

diana Has Earned 3 Votes

Diana R.'s review of Wanelo earned 3 Very Helpful votes

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