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Diana G.

Contributor Level

Total Points
139

1 Review by Diana

  • RoseWholesale

8/17/15

This website sell bad quality, useless, broken, wrong size, wet and mold dirty, smelly etc items. No refunds. Read more about on Face book Rosewholesale scam.
ATTENTION BUYERS!
DO NOT Purchase anything from the following companies: DRESSLILY, SAMMYDRESS, ROSEGAL, ROSEWE, ROSEWHOLESALE and MODLILY (We believe there are many more)! They are professional chain of scammers based in China!
They have the same type of advertisment on their websites so you can easily tell you are buying from them! They take pictures from magazines and pretend they are selling the clothing you see on the pictures when in reality the clothes you receive look NOTHING like in the pictures. They are made out of cheapest materialsm sometimes come stained or torn! Majority of people don't even receive their order, and these people as being professional at scamming smartly avoid to answer your emails, and refunding is OUT of the question they never give people their money back! They don't care about company's reputation they only care about stealing money from people! They delete negative comments on facebook and feedback! GOOGLE THESE COMPANIES!
SAVE YOUR MONEY, SPREAD THIS POST AND PREVENT PEOPLE FROM BUYING FROM THESE WEBSITES!

PS Have got that,, apology,, under my writing from rosewholesale now, how you can see, but not any money back for smelly, wet, mold jacket and the rest of broken and useless staff they sent to me!

Tip for consumers:
stay away! scam

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CustomerService R. – RoseWholesale Rep

Dear Diana G.

Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.

I want to start by offering a personal apology to the customer affected.

We do in fact inspect all items before we ship them. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.

Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.

We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.

Best Regards
Rosewhosale Customer Service
http://www.rosewholesale.com/

Diana Has Earned 19 Votes

Diana G.'s review of RoseWholesale earned 19 Very Helpful votes

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