Diana B.

I am throughly disappointed with JibJab. I bought 2 seperate Santa messages. Filled out the information forms so the children would get a personalised message from Santa. I received an email saying my order was being processed and both messages would arrive on 20th November. The first message was wrong, the child's name was incorrect, and if that was not bad enough they sent the same message twice and I have yet to receive the second one that was paid for. Both lots were credited from my MasterCard one incorrect and one a no show.
I am throughly annoyed at the continued emails I am getting and after sending back the information asked for by another JibJab staff member, nothing is done to resolve this. Oh and get this, a refund is out of the question. So take my money, stuff up one message and don't send the other one. Do not deal with this company. Diana Browne Brisbane