Still waiting for 1 item, it has been almost a month. First 2 items came under one tracking number, however, only 1 item arrived, called them. They said the second item was backordered, but no email stating that. The last item has an expected delivery date of today, however, on their site, no tracking number and no email stating it did not ship. I guess I need to make another call. It appears their customer service and communication is 'extremely lacking'. I will not be ordering from J & M again.