Devin M.

Like every other person that has written a review for Live career, I was scammed. I signed up for the 14 day trial so I could print my "free" resume, which was actually $1.95. I did see the $9.99/week automatic payment, so after I printed out my resume, I cancelled immediately. There was no mention of receiving a confirmation email, so I figured everything was cancelled. Now, 7 months later, I realize I have been getting charged $36 a month. Yes, not catching that earlier is my fault, though I still don't understand how I didn't notice it.So, I called customer service this morning to dispute it. I read their terms of use policy, which basically says you can get a refund if you are not happy or something did not perform the way it was supposed to. Once mentioned to the operater she told me the same thing, so I told her obviously I was not happy with the product since I followed the directions(on their website) to cancel my subscription and still got charged. She refunded me for this month, but said she could not refund me for the past 6 months. I did not receive any kind of emails stating that I was still getting charged, or even that I was enrolled in the $36/month subscription. Never again will I use this site, and I will never recommend it to anyone. This is nothing but a scam.