Ordered a painting. Cancelled within 5 minutes for a different size. Said i have to wait for the painting to process and then they would not ship it out and refund me. They did not cancel. I got tracking number and had them re route the painting i did not want. They then said i have to wait till after my expected delivery date for the refund. It has been 3 weeks. No refund. 6 total calls and over an hour in wait times.