This is such an old scam. Web.com is their parent company. That should tell us a lot about them. I expect them to be hit with a class action law suit soon. They do not tell you about the charge when you are buying the logo. They can't come back a year later and charge you for something they never sent you. They claim it is for a web subscription, then how come they don't send you the information for it when you made the logo purchase so you could go and cancel? Because they are criminals, that's why. Anyone who gets involved with these crooks has to call their banks fraudulent charges section and cancel any and all payments coming from this company. They will NOT refund your money, they always claim it is denied. So... DENY THEM FIRST!