- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered a couple items from this site and selected the snail mail shipping option that was supposed be 7-10 days or something like that. Items arrived in 4 days and I didn't think anything of it. When I checked out the system said it was going to bill my card for $40 and change. Turns out they billed me for the express shipping anyway and my order cost a little over $70. I just realized the problem when checking my account and would not have noticed otherwise.
I called and they were extremely rude to me. Basically told me that I was wrong and that I chose the wrong setting during my order. I know when I pushed the submit button that it said I was going to be paying $40 and change. This is BS. Stay away from these scammers. 1 star only because I couldn't chose no stars.
D hasn’t received any thanks yous.
D doesn’t have any fans yet.
D isn’t following anybody yet.
Empty.
Product lines, Order processing, Shipping - 4/5. Customer Service - 0/5. Questions appear to be...
My order was canceled without an update and I found out by myself. They did not return the money...
Dear D. L.,
We are sorry to hear your experience was not a positive one. We take pride in the products we sell and do our best to provide the best possible customer service. Due to our privacy policies, I am unable to discuss your particular issue on this open forum and welcome the chance to discuss your order with you.
To aid us in looking into this issue further, would you please e-mail us your order number & any pertinent details at: customerservicemanager at extremerestraints.com (replace “at” with@)?
We look forward to hearing from you and resolving this for you. Again, we are sorry for the inconvenience.