I wish I found this website before I lost 3 days of my wages on 2 projects which were never received and freelancer.com DO NOT protect you! One freelancer took my project, then never delivered ANYTHING and I STILL had to pay the project fee! What the hell for? I didn't get anything out of it, expect a loss of time and money! Do yourself a favour, do not use this website!
*Update: I have contacted live chat customer support of 5 occasions and each time told someone would contact me "WITHIN THE DAY". No one has contacted me to this day - now 6 days after my dispute opened and they are holding almost $200 of my money!
Hi, Denny. I regret to learn about your negative experience with a freelancer and I can understand your frustration about this. For us to better assist you with your concerns, we need you to refer to the Verification Center. And should you have queries, do not hesitate to contact our Support Team. Thank you for your cooperation. Take care!