Dennis Y.

Always liked Amazon. Love the prompt delivery and the fact that problems are resolved quickly an in favor of the consumer.

Sold my iPhone via Glyde. Several days later I received an email stating that the buyer had rejected the phone because it was a knockoff. I immediately emailed Glyde and told them that I bought it at Apple, used it for years and that they - Glyde - had validated the ESN/MEID.
I received a form email stating that they will only charge one half the "shipping fee" the next time my phone is returned by a buyer@#$$%. Anyway, 10 days later, I still don't have my phone back. Wrote to Glyde again and, in a return email they sent me the link to the USPS. No personal comment, no apology, they just don't care.

Quoted me $280 for a nice laptop and, after they received it, sent me my "congratulations, your laptop has been inspected and accepted" and that I would be sent a check for $39. I asked them five times to return the laptop and each time that directed me to some 800 number. Even dealing with them through the BBB was tough. They finally told me that my laptop had entered their system and was unrecoverable. I didn't even get the $39 check.