Dennis L.

Back on February I purchased the 7500 pound trailer mover. The first time I used it one of the bearings I. The tire broke and you sent me a new tire. Now I paid $75 extra for the tires that cost $7 each at Harbor Freight, so nothing special or heavy duty about those. Using today after I put the new tire on and the copy came off the screw that you that you pull out the disengage the motor so it will roll freely. I screwed the cap back on but now when you pull it out the two prongs don't come out so it doesn't stay out and disengaged I have to hold it out with a screwdriver or something so the motor will turn freely. I am moving a 4500 pound trailer with a tongue weight of 660 pounds so it should be more than capable based on the specs. If I had the money and ability to ship it back for a refund I would but don't. Enclosed is a picture of the motor thing pulled out and no tabs to hold it out. Very disappointed and dissatisfied with this product and would never recommend it to anyone.