We are a new B&B startup in Madeira Park, BC, Canada. Although using Booking.com is a tad expensive (15%!), we have been very happy with them. After all, 85% of a booking is better than none at all. We've had dozens of bookings through Booking.com, and all have been excellent - great guests who have been very happy with our new establishment, and who have given us very good reviews. We've had only one cancellation. As soon as I get a booking through Booking.com, I contact the guest to confirm their stay, provide our policies and website information, and generally, a more lengthy dialogue follows. Thanks Booking.com!