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Dennis N.

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1 Review by Dennis

uShip

  • uShip

“Changes rates after the fact”
7/3/23

Rate doubled after delivery, come to find out after talking to a service rep. It was on their end, bc their system doesn't auto calculate for over size. Not my problem right? Still disputing for money back

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Brittney H. – uShip Rep

Hi Dennis,

Thank you for bringing this to our attention. Service providers are able to discuss all costs associated with their bids, including oversized items, before a price is agreed on. If you have not done so already, please contact our support team at (800) 698-7447 or support@uship.com to address this situation.

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