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Denise P.

1
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1 Review by Denise

  • DressLily

9/4/15

This is my second review about this company. So now I'm going to follow up to their email they responded to my initial complaint on this website. My order of 1 of 2 items that I ordered should have been here last week according to their customer service email. Unfortunately nothing have came. This is just awful! It's getting ready to be fall and already 50 degrees here so wearing the dresses this year is completely out of the question IF I EVER RECEIVE THEM. I beginning to believe that I never will see my order. They asked me to check with my local Post Office and I did and the tracking number is not existent. And nothing have arrived. I wish I would have read the reviews first and saved my money. VERY DISAPPOINTED CUSTOMER

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CustomerService R. – DressLily Rep

Dear Denise,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.

We always ship the parcel out in time, the delay shipping due to quality checking and we have contacted with supplier for this issue. The estimate date is 10-25 business days, it is still on the way for delivery.

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Best Regards
Dresslily Customer Service

Denise Has Earned 5 Votes

Denise P.'s review of DressLily earned 5 Very Helpful votes

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