Of course, the only reason people send reviews is because they're either blown away by the service or they're very unhappy with the service. From what I've read, most are unhappy. This review will be no exception.
I had been a VIP member with Fabletics since November. I'd seen something I liked and purchased it but after that didn't see much that grabbed my attention, so I kept skipping the months. This past month, I didn't get a notification telling me to either skip the month or get charged the VIP fee. ($49.99 USD) Keep in mind, I'm in Canada.
* I also had the EXACT SAME ISSUE with their sister company JustFab. THEY FORGOT to email me a reminder. (They charged me $39.95. USD)
I have yet to receive my refund, which will no doubt be LESS than what they took out of my account because of the exchange rate. That's what happened with JustFab.
These people are crooks. They saw that I kept skipping months and probably thought it would be a good idea to just "forget" to email me a reminder. I'm not happy with Fabletics or JustFab. The fact that Kate Hudson would lend her name to this company is BEYOND me. Don't get involved with these people unless you like surprise charges on your credit card! Or you can buy their products but don't sign up to VIP.