I ordered a custom sized wedding dress which arrived and was 4 cm too small across the hips - needless to say I can't fit into it and TB Dress will not exchange or refund even thought it's their error. Best they'll offer after many emails back and forth is $35 credit towards another dress. Very very disappointing!
Dear Del R.
Sincerely apologize for your unhappiness with this purchase. Tbdress has been paying more and more attention on consumers' feedback. Hopefully tbdress would be your better service in possible future.
Sincerely and regards
TBdress service