Dee W.

I emailed several times over the course of 5 days, and before the book was sent, to cancel subscription. Nearly $20 postage costs to the UK were taken from my bank account on the day I actually subscribed and all my emails were ignored. I wasn`t prepared to spend money on a costly phone call to the USA. 9 days after subscribing for the free book (today 25th July) and 4 days after my last email to them I received an email telling me the book had just been despatched, so they had plenty of time to stop the subscription and refund my money. This is dreadful Customer Service and I have my doubts about their ethics. My bank has been informed and a stop put on any possible further attempts for ongoing payment. I definitely do not recommend this company. I might add that I am having exemplary ongoing sales transactions from other email organizations in the USA. This is just the absolute worst. If possible I wouldn`t give it any stars.