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Dee B.

Contributor Level

Total Points
85

1 Review by Dee

  • AjRichies

11/13/14

Buyers beware! Stay away from AJRichies.com. Their tactic is the same. They would advertise their product at a certain price and when you placed your order they would email you to ask you to call them. Here's the actual message I received via email after I placed the order, "For your security we need to verify your order, please call us at *******559, ext 860 to provide a verbal confirmation so that we can ship out your product. If we do not hear from you this order will not be able to be processed." I called and a guy picked up the phone and explained to me that the item I ordered is an "International model, made in China" if I want a "US model" then the price is different. I said that I only have enough money to buy the model that they have on sale on their website and the guy insisted that it's a poor quality product and then offered me what he called "US model" version which costs $500 more. Thinking of quality, I decided to borrow $500 dollars from my brother to buy the camera. The salesman told me that the order will be placed directly with Cannon factory in Canada and I should receive it within 2 weeks. 3 weeks later, I did not receive any tracking number or status update from them, and decided to call them, but no one answered the call. I kept calling and calling and finally a person answered the call. He asked for the order number to look up for me and after a few minutes, he told me that the order had been shipped 2 weeks back and should be arriving soon. When I asked for tracking number, the guy told me that Cannon will send me the tracking number the next day. I waited for the tracking number and the shipment to arrive, but nothing came. No tracking number nor package. At time of writing this review, my order had been placed for 5 weeks. I decided to send AJRichies.com an email to cancel my order and also contact my credit card company to file a dispute for a full refund. After this review, I will also file a claim with the BBB. This kind of behavior cannot be tolerated. I warn all buyers to beware of this company. Please DO NOT DO business with AJRIChies.com or "AmericanCamera.com" as they specified on my credit card transaction.

Tip for consumers:
Buy from Amazon or eBay instead of AJRichies.com

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Dee B.'s review of AjRichies earned 5 Very Helpful votes

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