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Worst company ever! I contacted my credit card company to stop payment when I still had not received my order (a Christmas present) 25 days after they charged my card. Had I read all the negative reviews before ordering, I never would have placed it. The customer service is ridiculous. Never a live chat available, no phone # to contact anyone. Found out since it is a China based company so the item would probably have been poor quality anyway. If you have an order pending, CANCEL immediately and take your money elsewhere.
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
DearDeb P.
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
The order was shipped out on Dec 27th your tracking number is **** 87CN, you can track it on website: http://new.17track.net/zh-cn
It will take 10-25 working days for delivery.
We hope you get package soon.
Best Regards
Dresslily Customer Service