They do not accept returns after 30 days even if the products are in the original unopened boxes. I ordered a doorbell chime that would not work with my bell configuration. I never opened the box. They would not even discuss a return or exchange. The agent ended the online chat before I finished typing. Don't order from them.
Hi Deborah- We send our apologies for your return order issues and for any disconnection during your online chat session. We would be happy to take a second look to see how we can get you taken care of. We are sorry for your experience. Please email escalationteam@atgstores.com with your order number and a member of our team will further assist you.