- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I've ordered many times and taken advantage of many offers and never had a problem
BUYER BEWARE! Purchase some clothes in October of 2014. Received, clothes with ripped seams, missing buttons, ragged seams and edges. I refused the second package and returned the first. WELL, 9 months later I am still trying to get my money back. THEY ROBBED $130.79 FROM ME. When they had no other recourse, they mysteriously had computer problems and all my info was lost, YEAH RIGHT!. All the emails from their representative Aurora confirming receipt of my packages were no where to be found. Quite lucky for them I would say. Now Zada is their new representative and she is shifting the blame of no payment being made to Paypal, who has said they are just deferring blame. How can sellers be allowed to conduct business in this fashion. All I can say is STAY VERY FAR AWAY FROM THESE PEOPLE!
Deborah P.'s review of RoseWholesale earned 21 Very Helpful votes
Deborah hasn’t received any thanks yous.
Deborah doesn’t have any fans yet.
Deborah isn’t following anybody yet.
Empty.
Dear Deborah P.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Please kindly refer to our return and warranty policy http://www.rosewholesale.com/m-article-id-16.html
Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received. If you experience the above problems, please contact us immediately at our Support center.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Kind regards
Rosewholesale Customer Service