Deborah C.

I thought I found a great site with good deals. Until I received my order. The bag I ordered was obviously a fake. I took it to a trusted local leather store who said, "fabric would hold up better than this vinyl." Before I went to the store, I contacted the company by chat gave the service rep an opportunity to come clean, but he knew nothing more than the product description. After I went to the leather store, I chatted again with a representative who guaranteed me that I would receive a full refund with 5-7 days after receipt of the merchandise.He also requested a copy of the note from the leather store stating it was a fake. I refused and would like to know what their investigation uncovers. He did state he would cancel a second order. I also copied the chat and saved in a Word document if needed. Bottom Line: buy from a reputable dealer that you know. There are too many complaints about this site to think it is legit. I will wait no longer than a week for my refund before I will call the state attorney general to file charges against this company.