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Terrible customer service, ordered dress and have not received it, I keep getting pushed off. 10 days ago they said it would ship 2 day shipping in 2 days. Today they said it would ship in 2-5 days. Very bad communication. I doubt I will see the dress or the money back. Do not use!
Deborah B.'s review of Tidebuy earned 8 Very Helpful votes
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Empty.
Like I'm actually flabbergasted because I'm usually the type of person to never fall for stuff...
Dear Deborah,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are very sorry to hear that we did not meet your expectations. And our representatives have contacted you for your order, please pay attention to your mail box. Also, we will send you the items by the fastest shipping method and you will get it very soon. If you have any questions, please feel free to contact us at service@tidebuy.com or sns@tidebuy.com.
Have a nice day.
Best regards,
Tidebuy Team