Deb F.

What a disappointment and rip off! I sent in 28 items, some clothes NWT (new with tag), some NWoT, and some rarely worn. I scoured them for "rips or stains" or any defect. The brands were Hartstrings, Flapdoodles, Rare Edition, Children's Place, OshKosh, etc. Only 8 of those didn't have "rips or stains" which meant I only got payment for 8 items ranging from $2 (NWT) to $5 (Ralph Lauren worn sundress). How were the NWT items, or never worn items ripped or stained?! Only 1 of the 5 NWT items passed the inspection. ThredUp doesn't give you an opportunity to agree or disagree, and I would have asked for the "unacceptable items" to be returned for the $11.99 fee, but I honestly did not think any of them would get rejected, or only one or two of the ones that had actually been worn before. You're better off going to a local consignment shop so you can decide not to sell if you aren't happy with the price, or a Mom to Mom sale and sell them all for $1 and you'd still be ahead. The requirements appear to be impossible to meet. I would rather donate items than use Thredup again. Lesson Learned. I heard about Thredup on the Today show and thought it was legitimate. Don't believe everything you hear.