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Ordered 3 sweaters. Got 3 pieces of garbage. Poor quality. Tried to give truthful review on each item on their site, none were posted. Only positive reviews make it, so it misleads unsuspecting customers. Very hard to communicate with them. Responses don't make sense (overseas).
Deb D.'s review of DressLily earned 12 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Deb D.
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience.
We really want to work with you to make this right. Please rest assured we will do our best to help you. Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily.com/
Thank you very much for your understanding.
Yours Sincerely
Dresslily Customer Service