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Debbie W.

Iowa, United States

Contributor Level

Total Points
260

2 Reviews by Debbie

  • Hygieia

2/12/24

I have written and called and they will not reply. Horrible customer service! Why wouldn't a company reply to a concern?

Tip for consumers:
Bad, bad, bad customer service!!!

Products used:
crepey skin and face cream!!

Service
Value
Returns
Quality
  • eFamilyMart

12/21/13

THIS COMPANY IS A SCAMMER AND I HAVE REPORTED IT TO OUR ATTORNEY GENERAL. WILL MAKE PROMISES THEY CAN NOT KEEP. I ALSO WILL NOT DO BUSINESS WITH DEAL CHICKEN EITHER AND THEY PROMOTE AND STAND BESIDE THIS COMPANY AND WILL NOT GIVE A REFUND...

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John b. – eFamilyMart Rep

Firstly, thank you for your purchase. Our top priority is ensuring customer satisfaction with every purchase.

We understand that sometimes mistakes happen and as a result, the customer is not fully satisfied. It is clear based on your response you are not completely satisfied with our service. For this inconvenience, we are truly sorry. In order for me to assist you with this transaction and ensure you are fully satisfied, could you please provide me your order id or voucher number so that I can look up your order.

We also noticed that this is your first time posting a review on SiteJabber. As you sitejabber does not validate any information prior to posting which means anyone can post a review. In order to ensure, that you are legitimate customer, please provide me your order id or voucher number so that I can look up your order.

Our ultimate goal is to ensure customer satisfaction and it is my promise to you that we will try our best to resolve your issues and compensate you for any inconveniences.

Kind Regards,

John B

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