Debbie P.

Do not use... it is a ripoff... they do not tell you until u cancell u are going to be charged whatever they want I booked a room in Destin fl. Within 15 min. A room with ocean view came available so I changed rooms n canceled the first one received an email I was charged 178.00 for cancellation. Did receive an email the next day after I replied that it was a ripoff that I was not being charged ok thank you... but now 24 hours later and n 6 weeks before arrival date I have had to cancel because of a family situation happening the week we were going n so I cancelled so somebody else could rent the room and now I'm being charged 216.00 for this cancellation the arrival date is 6 weeks away not like its this week... in my opinion its a ripoff I have used tripadvisor... bookit... vrbo... n yes sometimes things come up we cannot control but iwill say I have never been charged a full night rate for cancelling so I gues they double there money because I know it will book again... I would not recommend this site and from the reviews I have read after I did my booking not very many happy customers lesson learned stick with who know n always read reviews first!