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I had renters in my small studio condo and then they decided to have two additional guests. I sent a request to airbnb.com for the renter to pay an additional amount for the two guest plus and additional security deposit as stated in the online contract. It has been 5 days and there is still no resolution or anyone available at airbnb.com to handle the matter. So in the mean time my 600 sf condo is being abused by 4 people with A MAXIMUM OF 2.
Airbnb.com representative are not proffessional and are unable to take care of any matters. I have called 5 times, its been 5 days and no word from airbnb.com. NOT A HAPPY CAMPER!
Debbie M.'s review of Airbnb earned 4 Very Helpful votes
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