Debbie H.

Booked a standard size car at LAX through Name Your Own Price. Email from Priceline said the car would be a Chrysler 200 or similar (4 doors shown in picture). Subsequently received an email from Hertz, the rental car company that accepted my bid. They bumped me down to a two door car…seriously?! Spoke to Priceline. Nowhere, when booking this car, was there any indication that they would possibly rent me a two door vehicle. I was told that Priceline has no control over what car you get. I feel that the did not disclose all information, and they DO have control over that. They obviously could care less about their customers. Will never use Priceline again!