Debbie C.

I was just reading the review regarding the family that went to Phoenix and their Super Bowl tickets were not there. That could of been us. We bought Super Bowl tickets last week through Uber, in the 100 section, 4 tickets. I waited to receive my Fed Ex tracking number. My other friends were receiving their tickets that they ordered through SeatGeek through other carriers on the web site. After a lot of e-mails going back and forth to UberSeat, asking where my tickets were, they told me that I would have to pick up my tickets in Phoenix. Originally it was advertised that they would send me a Fed Ex tracking number to me. I was not going to fly in tomorrow morning for the game and take a gamble that the tickets would be there. I cancelled my order because they could not give me a Fed Ex Tracking number after a few days waiting. Now American Express will be disputing my charge to UberSeat. We had to go buy Super Bowl tickets again and pay an extra $5K, but we received our tickets the next day. A lesson to learn, but not everyday we buy Super Bowl tickets.