I placed an order and received it 7 days later but did not like it after I received it. It looked nothing like the picture. I called to return the item and was told I would need an RMA number within a week. 2 weeks later, still no number. Emailed and still no response so I returned the item with all information they requested minus the RMA number I couldn't get from them. It has been almost 2 weeks and still nothing. Sent 2 emails to different departments and called 4 times today before I finally spoke to a person. Very, very rude. Promised I would get my refund. We will see. I highly advise NEVER ORDERING from this company. Very unprofessional, disorganized and rude. Will be turning them in to the better business bureau if I don't get my money back this week. They owe me over $300.00.