We were leaving town and needed a replacement phone for my wife. I spoke with a representative to assured me if I paid the additional charge for overnight delivery i would receive the phone the following day.
WRONG and not only that it didn't even come the 2nd day after my purchase as my neighbor, who picked it up off my doorstep, informed me.
THEN Gazelle would not agree to take the phone back for not honoring our agreement.
This was just a comedy of errors by Gazelle with virtually no effort to honor their word.