Deanna R.

I ordered 2 winter coats from this company. I ordered 1 size bigger than I usually wear and this coat did not even come close to fitting. This company has no phone number and no email to contact them (you have to submit a ticket through their system)... so it's very clear to me that they care nothing about the customer and wants no contact with the customer except through the "ticket". I submitted a ticket about a return and they actually wrote me back and said that I had to take pictures of the coat on the floor with a tape measure on it measuring 5 different areas of the coat! And then they would assess that for my compensation! Really! Never have I ever had to do that to get my money back, but then again, this is the first non-reputable company that I've ever dealt with. I can't believe I have to take measurements of the areas to get my money back! Unreal! Never ever again. Please don't go through what I am going through now to get my refund! Don't buy from here!